3530 Forest Lane Dallas, Texas, United States

Careers & Opportunity

Check our available positions to apply

Account Manager

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Accounts

Job Number: 00022

Pay Rate: ??

Job Description

As the account manager, it will be your responsibility to

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with the sales team to identify and grow opportunities within a territory
  • Assist with challenging client requests or issue escalations as needed
    REQUIREMENT
    • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
    • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
    • Substantial experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
    • Experience delivering client-focused solutions to customer needs
    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Excellent listening, negotiation and presentation abilities
    • Strong verbal and written communication skills
    • BA/BS degree in Business Administration, Sales or relevant field

Human Resource Manager

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Human Resources

Job Number: 00023

Pay Rate: ??

Job Description

You will be required to

  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Manage the recruitment and selection process
  • Support current, and future business needs through the development, engagement, motivation, and preservation of human capital
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Nurture a positive working environment
  • Oversee and manage a performance appraisal system that drives high performance
  • Maintain pay plan and benefits program
  • Assess training needs to apply and monitor training programs
  • Report to management and provide decision support through HR metrics
  • Ensure legal compliance throughout human resource management
    REQUIREMENT
    • Proven working experience as HR manager or other HR executive
    • People-oriented and results-driven
    • Demonstrable experience with human┬áresources metrics
    • Knowledge of HR systems and databases
    • Ability to architect strategy along with leadership skills
    • Excellent active listening, negotiation and presentation skills
    • Competence to build and effectively manage interpersonal relationships at all levels of the company
    • In-depth knowledge of labour law and HR best practices
    • Degree in Human Resources or related field

Sales Manager

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Sales

Job Number: 00020

Pay Rate: ??

Job Description

As the sales manager, you are responsible for maximizing our sales team potentials, providing sales strategies, achieving growth, and hitting sales target through effective team management.

We expect you to come up with plans and strategies to be implemented to increase our customer base and promote its strong presence.

The responsibility of recruiting new sales staffs, setting objectives, coaching, and performance monitoring of the sales representatives should be carried out effectively by you.

REQUIREMENT
  • BS/MS degree in business administration or a related field
  • Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
  • Committed to continuous education through workshops, seminars, and conferences
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to drive the sales process from plan to close
  • Strong business sense and industry expertise
  • Excellent mentoring, coaching and people management skills

 


Customercare Representative

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Customer Service

Job Number: 00021

Pay Rate: ??

Job Description

As our customer service representative, you are responsible for managing customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels. To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.

You will also need to

  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Respond promptly to customer inquiries.
  • Communicate with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Know our products inside and out so that you can answer questions.
  • Process orders, forms, applications, and requests.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Provide feedback on the efficiency of the customer service process.
  • Manage a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

REQUIREMENT
  • High school diploma, general education degree or equivalent.
  • Ability to remain calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.


Receptionist

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Reception services

Job Number: 00024

Pay Rate: ??

Job Description

Your responsibilities include:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer screen, and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep an inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
    REQUIREMENT
    • Proven work experience as a Receptionist, Front Office Representative or similar role
    • Proficiency in Microsoft Office Suite
    • Hands-on experience with office equipment (e.g. fax machines and printers)
    • Professional attitude and appearance
    • Solid written and verbal communication skills
    • Ability to be resourceful and proactive when issues arise
    • Excellent organizational skills
    • Multitasking and time-management skills, with the ability to prioritize tasks
    • Customer service attitude
    • High school degree; additional certification in Office Management is a plus


Marketing Manager

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Marketing

Job Number: 00025

Pay Rate: ??

Job Description

Aside from being responsible for presenting our products in ways that will strengthen our brand and boost sales. Your other responsibilities include

  • Studying company products
  • Translating technical details into benefits for the user
  • Following and analyzing market trends to position products
  • Developing product marketing strategies (pricing, advertising, product launching)
  • Crafting compelling messages across marketing channels (landing pages, ad campaigns)
  • Working with various teams (design, content, acquisition, product, sales) to implement strategies
  • Testing marketing product features, releases, and ad copy
  • Evaluating projects using relevant KPIs and feedback from existing and prospective customers
    REQUIREMENT
    • Proven experience as a Marketing Manager, Brand Manager, or similar role
    • Background in design and copywriting is a plus
    • Experience in market analysis
    • Familiar with marketing tactics (e.g. integrated marketing campaigns)
    • Working knowledge of web analytics tools (Google Analytics, WebTrends)
    • Excellent communication skill
    • Creativity
    • Analytical mind and strong quantitative skills
    • BSc/BA in Marketing, Communications or similar field


License Coordinator

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: License coordination

Job Number: 00026

Pay Rate: ??

Job Description

  • Monitor and approve all artwork and administer everyday questions of all licensors, track and analyze all royalty reports efficiently.
  • Coordinate with licensors and design all product ideas and manage all communication with organization design and sales team.
  • Design an efficient annual business plan and maintain professional relationships with all licensors.
  • Collaborate with the brand director to design all brand strategies for new product development.
  • Obtain all necessary approvals for licensors for all product concepts and pre-production samples and resolve all issues efficiently.
  • Coordinate with product and design teams for developing all new products.
  • Participate in all meetings and perform the necessary market research.
  • Prepare all presentations for prototypes and mock-up samples and manage all communication for all new product development.
  • Deliver all mail and process all approvals and receive and maintain a record of all submissions.
  • Administer all changes for marketing and creative teams.
  • Manage all communication for product approvals and product samples.
  • Develop and maintain relationships with all functional departments.
  • Ensure compliance to all product safety test procedures and conduct orientation programs for all new licensees and facilitate all approval process.
  • Maintain all wholesale and retail prices and prepare all retail presentations for all marketing materials and samples.
  • Maintain a record of all product archive and ensure compliance to all timeframe for various product launches and monitor all product request samples.
    REQUIREMENT
    • BSc or MSc in business administration or marketing
    • excellent communication skills
    • proficient coordination skill
    • Must be able to address issues calmly while taking relevant actions.


Strategic game manager

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Game management

Job Number: 00027

Pay Rate: ??

Job Description

The Strategic Games Manager will lead the development of Lottery game strategy by:

  • Designing and developing lottery games that drive increased profit, sales and customer acquisition
  • Developing and implementing strategies to give customers outstanding gaming experiences
  • Utilising knowledge of consumer insights to develop appropriate consumer-driven gaming strategies, including but not limited to: game attributes, prize structures, price points, ticket quantity, product mix, play action, design elements, game distribution channels and consumer appeal
  • Continuously monitoring the consumer landscape to understand consumer behaviours
  • Recommending game strategies to support loyalty/marketing efforts and support customer retention efforts
  • Owning the gaming experience to include, but not limited to: scratchers, draw games, emerging gaming options and activities
  • Establishing game development standards and guidelines
  • Leading the development of processes to ensure proper execution of lottery games to include initial concept, design, development, review, system requirement specifications, final thoughts, prize structures, game testing, game rules and development and launch schedules
  • Obtaining information about product development by other lotteries
  • Collaborating with Lottery sales force and HQ sales team as it relates to product development, distribution, and schedules
    REQUIREMENT
    • Bachelors Degree in Marketing, Business or related field
    • A minimum of 5 years of experience in the field of marketing and product management
    • Knowledge in the principles, practices and theory of marketing, statistics, external communications, research and the policies and procedures governing their application
    • Ability to develop and implement strategic short and long-term product plan
    • Ability to develop, manage and execute multiple programs and projects with significant flexibility
    • Strong communications and management skills required


Data Entry Operator

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Administrative/Clerical

Job Number: 00028

Pay Rate: ??

Job Description

This job opportunity requires the ability to type at a very fast rate with accuracy regardless of the pressure or environmental factor. You should be able to type at the speed of 70 wpm with tremendous accuracy. Aside from this, you will be required to do proper documentation of our lottery activities and additional projects as assigned.

REQUIREMENTS

  • Must type minimum 70+ WPM with 100% accuracy (You WILL be tested in our office!)
  • Previous clerical/office/data entry experience
  • Excellent attention to detail
  • Professional phone voice
  • Excellent communicator


Business Development Rep

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Administrative/Clerical

Job Number: 00029

Pay Rate: ??

Job Description

This position will require you to be responsible for

  • Effectively managing marketing enabled call campaigns
  • Consistently meeting outbound lead turn around and follow up requirements
  • Consistently meeting qualified lead totals monthly
  • Proactively calling on leads with the primary goal of determining if the prospect has a compelling reason to purchase
  • Working with partners and Sales reps in respective territories to ensure the smooth transition of information and feedback from generated leads
  • Using all available means to perform adequate research in the initial development and ongoing maintenance of potential customers
  • Effectively qualifying opportunities by identifying Budget, Authority, Need and Timeframe for implementation
  • Building customer awareness of partner products and services during the call
  • Providing rapid and accurate data entry into the CRM system
  • Producing the required number and type of qualified leads

REQUIREMENTS

  • Excellent communication skills
  • Two to three years of business development skills
  • Good analytical skills
  • Ability to convert opportunities effectively with less risk
  • Good team spirit


Entry-level chat Agent

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Call center/customer service

Job Number: 00030

Pay Rate: ??

Job Description

Your responsibility as our chat agents will be to respond to customer’s complaints and request on behalf of the company via social media platforms. THIS IS NOT A CALL CENTER!!

REQUIREMENTS

  • GED/High School Diploma
  • Good job stability
  • Ability to provide superior customer service
  • Desire to grow within the company
  • Work well in a team environment
  • Excellent communication skills


Business Development Rep

Posted: 18/07/2019

Employment Type: Temp/Perm

Specialities: Administrative/Clerical

Job Number: 00029

Pay Rate: ??

Job Description

This position will require you to be responsible for

  • Effectively managing marketing enabled call campaigns
  • Consistently meeting outbound lead turn around and follow up requirements
  • Consistently meeting qualified lead totals monthly
  • Proactively calling on leads with the primary goal of determining if the prospect has a compelling reason to purchase
  • Working with partners and Sales reps in respective territories to ensure the smooth transition of information and feedback from generated leads
  • Using all available means to perform adequate research in the initial development and ongoing maintenance of potential customers
  • Effectively qualifying opportunities by identifying Budget, Authority, Need and Timeframe for implementation
  • Building customer awareness of partner products and services during the call
  • Providing rapid and accurate data entry into the CRM system
  • Producing the required number and type of qualified leads

Requirements

  • Excellent communication skills
  • Two to three years of business development skills
  • Good analytical skills
  • Ability to convert opportunities effectively with less risk
  • Good team spirit